Privacy Policy

Sebastian Voyage Travel Agency is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website; www.sebastianvoyage.com, use our services, or interact with us.

Please read this policy carefully to understand how we handle your data.

1.              Information We Collect

We collect the following types of information:

a.        Personal Information

When you use our services, we may collect personal details, including:

       Name

       Email address

       Phone number

       Billing address

       Payment information

       (credit card or bank details)

       Preferences related to travel such as destinations and accommodations

b. Non-Personal Information

We collect non-identifiable information automatically when you visit our website such as:

   IP address

   Browser type

   Device type

   Pages visited and time spent on our website

c.  Sensitive Information

If required (e.g., for medical-related travel accommodations), we will collect sensitive data only with your explicit consent.


2.        We Collect Information

We collect information in the following ways:

   Directly: When you make a booking, create an account, or contact customer service.

   Automatically: Through cookies, web beacons and similar technologies for analytics and tracking.

   Third Parties: From affiliates or partners such as airlines, hotels and cruise providers.

3.        How We Use Your Information

We use your information to:

       Process and manage your bookings for flights, hotels, tours and cruises.

       Communicate with you about your reservations and account.

       Send promotional offers, or updates (with your consent).

       Improve our website, services and customer experience.

       Ensure compliance with legal and regulatory requirements.

4.          Sharing Your Information

We may share your information with trusted third parties, including:

       Airlines, hotels, tour operators and cruise companies to complete your bookings.

       Payment processors to facilitate transactions.

       Service providers for IT support, marketing or analytics.

We ensure these parties adhere to strict data protection standards. We do not sell your personal information to third parties.

   5.        Cookies and Tracking Technologies

We use cookies to enhance your experience, including:

   Essential Cookies:

   Necessary for website functionality (e.g., booking systems).

   Analytics Cookies:

   To track user behavior and improve performance.

   Marketing Cookies:

   To deliver relevant advertisements.

You can manage your cookie preferences through your browser settings.


6.        Data Security

We implement industry standard measures to protect your information, including encryption, secure servers, and access controls. While we strive to safeguard your data, no method of transmission over the internet is completely secure.

7.       Your Rights

Depending on your location, you may have the following rights:

       Access to the personal data we hold about you.

       Correction of inaccurate or incomplete information.

       Deletion of your data (subject to legal and contractual obligations).

       Withdrawal of consent for marketing communications.

       Portability of your data to another service provider.

To exercise these rights, contact us support@sebastianvoyage.com

8.        Retention of Data

We retain your information only as long as necessary to provide our services or comply with legal obligations. When no longer required, your data will be securely deleted or anonymized.

9.       International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States or other countries. We ensure these transfers comply with applicable data protection laws.

10.        Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.

11.  Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.


12.       Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

   Sebastian Voyage

   Email: info@sebastianvoyage.com

   Phone: 631-229-6341

This Privacy Policy is intended to comply with applicable laws, including GDPR(for European users) and CCPA (for Californina residents)